V&E Manufacture and Trade S.A. de C.V. (hereinafter, "The Company"), with operational address in Cancún, Quintana Roo, Mexico, is responsible for the processing and protection of your personal data, in compliance with the Federal Law on Protection of Personal Data Held by Private Parties and other applicable regulations.
I.
Personal Data Collected
To fulfill the purposes described in this notice, we collect the following categories of personal data:
Identification and Contact Data
Full name, contact phone number, and email address.
Address Data
Full address (street, exterior/interior number, neighborhood, postal code, city, state, and country) exclusively for order shipping and delivery.
Age Verification
Confirmation of legal age, an indispensable legal requirement for the purchase and consumption of tobacco-derived products.
Financial or Payment Data
Information related to credit/debit cards or electronic payment methods. Sensitive banking data is processed directly by secure, certified payment gateways; The Company does not store such information on its servers.
II.
Purposes of Data Processing
Your personal data will be used for the following essential purposes:
Primary Purposes
Process, assemble, invoice, and dispatch cigar and accessory orders. Validate legal age before authorizing transactions. Provide customer service, shipment tracking, and warranty management. Comply with fiscal and regulatory obligations (SAT, COFEPRIS).
Secondary Purposes (Optional)
Sending commercial communications, newsletters, product launches, tastings, and special promotions. The user may unsubscribe at any time.
III.
Transfer of Personal Data
Your personal data may be shared with third parties only when strictly necessary:
Courier and shipping companies
To ensure the correct delivery of packages to your address.
Banking institutions and payment gateways
For the validation and secure processing of transactions.
Governmental, fiscal, or health authorities
In the event of a formal legal requirement grounded in applicable law.
IV.
ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data. To exercise any of these rights, or to revoke your consent, you may send a formal request to our corporate email or contact us through our official customer service channels.
V.
Use of Cookies and Tracking Technologies
Our website uses cookies, web beacons, and other technologies to monitor your behavior as an internet user, provide better service, and remember your shopping cart and preferences. You may disable these technologies from your web browser settings.
VI.
Modifications to the Privacy Notice
This notice may undergo modifications arising from new legal requirements or changes in our business model. Any modification will be published in a timely manner on this website (vemanufactureandtrade.com).
